Health IT Workforce Curriculum:
Selected Components

3. Terminology in Health Care and Public Health Settings

1. Understanding Information Exchange in HIT Systems
- Lecture A
4. The Effective IT System
- Lecture A
5. Fundamentals of Usability in HIT Systems—What Does It Matter?
- Lecture A
- Lecture B
6. HIT Facilitated Error—Cause and Effect
- Lecture A
- Lecture B
7. Protecting Privacy, Security, and Confidentiality in HIT Systems
- Lecture A
- Lecture B
10. HIT and Aspects of Patient-Centered Care
- Lecture A
- Lecture B

"You can only elevate individual performance by elevating that of the entire system."

- Deming, 1982. Component 10; Unit 5a

From: Component 10; Unit 2a (slide 20) and Unit 3b.

"If you can't describe what you are doing as a process,
you don't know what you're doing."

- Deming

4. Acquiring Clinical Process Knowledge
5. Process Analysis
- Lecture A
- Lecture B
6. Process Re-design
- **Lecture A (list of process redesign methods)
- Lecture B
- Lecture C
- Lecture D (CMS Meaningful Use)
- Lecture E (CMS Meaningful Use)
7. Facilitating Meetings for Implementation Decisions
- Lecture A
8. Quality Improvement Methods
- Lecture A
- Lecture B
9. Leading and Facilitating Change

From: Component 10; Unit 9.
- **Lecture A (Best is through slide 16)
10. Process Change Implementation and Evaluation
- **Lecture A
11. Maintaining and Enhancing the Improvements
- Lecture A
- Lecture B

1. Introduction to Quality Improvement and Health Information Technology
- Lecture A (MU, PCMH, ACO)
- Lecture B
- Lecture C
- Lecture D
2. Principles of Quality and Safety for HIT
- Lecture A
- Lecture B
3. Introduction to Reliability
- Lecture
4. Reliability and Culture of Safety
- Lecture
5. Decision Support for Quality Improvement
- Lecture A
- Lecture B
6. Workflow Design
- Lecture A
- Lecture B
7. HIT Design to Support Teamwork and Communication
8. HIT and Infecting a Patient Safety Culture
- Lecture A
- Lecture B
9. HIT Implementation Planning for Quality and Safety
- Lecture A
- Lecture B
10. Measuring Quality
- Lecture
11. Data Quality Improvement
12. Learning from Mistakes: Error Reporting and Analysis and HIT

1. Health IT Teams: Examples and Characteristics
- Lecture A
- Lecture B
2. Forming and Developing a Team for HIT
- Lecture A
- Lecture B
3. Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams
- Lecture
4. Team Strategies and Tools to Enhance Performance and Patient Safety: TeamSTEPPS
- Lecture A
- Lecture B
5. Leveraging Integration Techniques: Power of HIT Team Dynamics
- Lecture
6. Articulating Feedback and Feedforward: Tracking Success and Change
- **Lecture (feedback starts on slide 18; feed forward starts on slide 21)
7. Leadership: All Members as Leaders - Leaderful Teams
- Lecture A
- **Lecture B
8. Sharing Resources and Information: Tools to Optimize Performance of HIT Teams
- Lecture
9. Positioning for High Performance Teaming: Challenges and Opportunities in the HIT Environment
- Lecture
10. Barriers to Success: Reading Early Warning Signs of HIT Team Failure
- Lecture
11. Life Cycle of HIT Teams: Reforming and Repositioning Techniques
- Lecture